ECLAIR Inc. (hereinafter referred to as “the Company”) establishes the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of personal information of users in connection with the services provided by the Company (including product sales sites under the brands ALE, L’Atelier Eclair, and You and Me, hereinafter referred to as “the Services”).
Article 1 (Definition of Personal Information)
“Personal Information” refers to personal information as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information.
Article 2 (Method of Collecting Personal Information)
We may ask users to provide personal information such as name, date of birth, address, telephone number, and email address during user registration. We may also collect information about corporate clients and users of our educational services.
Article 3 (Purpose of Collecting and Using Personal Information)
The purposes for which the Company collects and uses personal information are as follows:
• To provide and operate our services
• To respond to inquiries from users
• To deliver products to users
• To contact users as necessary for maintenance or important notices
• To identify and refuse service to users who violate our terms of use or attempt to use the service for fraudulent or improper purposes
• To allow users to view, edit, or delete their registration information and usage status
• To process payments for paid services
• For purposes incidental to the above
Article 4 (Change of Purpose of Use)
The Company may change the purpose of use of personal information, provided the new purpose is reasonably related to the original purpose. When changes are made, users will be notified by a method prescribed by the Company or via publication on this website.
Article 5 (Provision of Personal Information to Third Parties)
The Company will not provide personal information to third parties without prior user consent, except in the following cases or as permitted by law:
• When it is necessary to protect the life, body, or property of a person and it is difficult to obtain the consent of the individual
• When it is particularly necessary for public health or the sound upbringing of children and it is difficult to obtain the consent of the individual
• When cooperation is required with a government agency or local public body to carry out legally mandated tasks and obtaining user consent would interfere with those tasks
Notwithstanding the above, the following cases are not considered provision to third parties:
• When personal information is entrusted within the scope necessary for the achievement of the purpose of use
• When personal information is provided in connection with a business succession due to a merger or other reasons
• When personal information is jointly used with a specific party, and users have been informed in advance of the purpose of use, the items of personal information to be jointly used, the parties involved, and the party responsible for managing the information
Article 6 (Disclosure of Personal Information)
Upon a user’s request, the Company will promptly disclose personal information to the user. However, all or part of the information may not be disclosed if:
• There is a risk of harming the life, body, property, or other rights of the user or a third party
• It would significantly hinder the proper execution of the Company’s business
• It would violate applicable laws
Information other than personal information, such as browsing history or behavioral data, will generally not be disclosed.
Article 7 (Correction and Deletion of Personal Information)
Users may request the correction, addition, or deletion (“Correction, etc.”) of their personal information if it is found to be inaccurate.
If such a request is deemed necessary by the Company, we will promptly carry out the correction, etc., and notify the user accordingly.
Article 8 (Suspension of Use of Personal Information)
If the user requests suspension of use or deletion (“Suspension, etc.”) of their personal information on the grounds that it exceeds the scope of the intended use or was obtained by improper means, the Company will conduct the necessary investigation.
If we determine that the request is valid, we will promptly carry out the Suspension, etc., and notify the user.
If the Suspension, etc., is difficult due to high costs or technical reasons, we will take alternative measures as necessary to protect the user’s rights.
Article 9 (Changes to Privacy Policy)
Unless otherwise specified by law or in this Policy, the Company may change this Policy without notifying users. The revised Policy will become effective upon being posted on this website.
Article 10 (Contact Information)
If you have any questions about this Policy, please contact us at:
ECLAIR Inc.
1-13-10-107 Utsukushigaoka, Aoba-ku, Yokohama, Kanagawa, Japan
Personal Information Protection Officer: Namiko Hashimoto, CEO
Email: info@eclair.life